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Type: Posts; User: DollyRose

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    It is now September and the game is still not...

    It is now September and the game is still not fixed! I have provided all the information I possible can to Playrix. All this information has gone to the dev team, but I don't guess they have had any...
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    Can you make purchases in the game?

    Can you make purchases in the game?
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    So far the dev team hasn't gotten the game fixed....

    So far the dev team hasn't gotten the game fixed. I got the game Fishdom and it works perfectly for me as does Gardenscapes. I don't know what has happened with Homescapes?
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    Thanks so much! I really hope that something can...

    Thanks so much! I really hope that something can be done because I really love the game!
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    My screenshots were received and now it is just a...

    My screenshots were received and now it is just a matter of if the development team can fix the problem.
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    I did get a reply, but what did they tell me to...

    I did get a reply, but what did they tell me to do? Post the information in the in-game site:confused: I wrote back saying I couldn't put screenshots in the in-game site. I also put two screenshots...
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    I never had a ticket number from the in-game...

    I never had a ticket number from the in-game site. That was the form I used that I didn't get an answer to at all! I did send it again today in hopes of getting some sort of reply. Correction after I...
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    Playrix says they have to have a screenshot. I...

    Playrix says they have to have a screenshot. I can't do a screenshot that I can put in the in-game site. Actually the in-game site is messed up as well for me. I can't always get it to open,...
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    I spent hours on the phone with Apple...

    I spent hours on the phone with Apple Representatives about this game. They couldn't do anything with the situation at all. They said it was a problem with the game. Now I don't guess Playrix can...
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    I made a report, but I can't do a screenshot that...

    I made a report, but I can't do a screenshot that I can put in that in-game site. Since I couldn't help them with the problem then they started to say it was my App Store account--it isn't. I can buy...
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    Level 121-Has the game changed?

    I viewed the link to the walkthrough for Level 121, but what was mentioned on the walkthrough wasn't present on that level :confused:
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    I've already made a report. It's interesting that...

    I've already made a report. It's interesting that Gardenscapes lets me make purchases, but Homescapes absolutely won't allow me to make any purchases at all! When I try to make a purchase I get an...
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    I guess what we had was a failure to communicate?...

    I guess what we had was a failure to communicate? That being said I got my update today, but I still can't make any purchases in the game!
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    When I'm in the game playing (and I call where...

    When I'm in the game playing (and I call where I'm playing the game site) there is a white gear like symbol in a green circle in the very top right hand corner as you are looking at the game. You...
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    I'm not sure, if the names were even real because...

    I'm not sure, if the names were even real because the one that gave me the wrong information had Austin for a name. The first person I dealt with was called Quintin (I think) and sorry I don't...
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    Sticky: I don't know how you got that far! I'm stuck on...

    I don't know how you got that far! I'm stuck on Level 108 and I can't find any help on it!
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    I got through the first Rd of dog training, but...

    I got through the first Rd of dog training, but all that gets you is another level of dog training which I didn't want to try. So I quit after the first level.
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    Another person on the Homescapes game site said...

    Another person on the Homescapes game site said it was going to be supported, that there is going to be an update, and said they were sorry about the mistake in communication. I hope that information...
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    I hope you are right, but I asked about that...

    I hope you are right, but I asked about that update on the game site and that was the answer I got.
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    MAC version no longer supported.

    After being told an update would be issued to fix the game on a MAC I have now been told the MAC version will no longer be supported. The game can still be used on mobile and on Facebook. I don't...
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    I think the game just keeps going? Has anyone...

    I think the game just keeps going?

    Has anyone heard when a new Mac update is coming out? I couldn't make purchases in Homescapes, but can in Gardenscapes so a new update for Mac was supposed to...
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    I did and Playrix is supposed to be looking into...

    I did and Playrix is supposed to be looking into the problem with the MAC version now.
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    There are apparently problems with the MAC...

    There are apparently problems with the MAC version of Homescapes. Playrix is supposed to be looking into the situation now. I also got the game Gardenscapes which works for me, but it also has that...
  24. I don't know if this has anything to do with your...

    I don't know if this has anything to do with your money problem, but the MAC version of Homescapes is having problems. The game is the complete opposite with me it won't let me make any purchases....
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    I got the game Gardenscrapes and I'm able to make...

    I got the game Gardenscrapes and I'm able to make purchases on it just fine. So there has to be a problem with the Homescapes game.
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