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I play on a Mac and i'm having the same problem.

you mean this - Conversation ID: #6692794

I told them that the problem persists, but so far no reply.

I got a response from Playrix. They told me to uninstall the app, restart my Mac, then reinstall the app.
I did that but the problem continues.

This is the response i got:

Township Customer Support
November 26, 2019, 16:57 +1100
Hello,

Thank you for contacting our Support Team. This automated message confirms that we've received...

I haven't been able to get past the loading screen.
I've sent several tickets too.

My game gets stuck on the title screen and won't go any further.

I've tried everything - rebooting, uninstalling/reinstalling.

It's gotta be a problem with their servers.

I've just sent playrix a ticket explaining my problem.

I'm on a Mac and i'm having trouble with this issue.

Anyone having trouble opening their game today?

I've never been a fan of the Jungle Quest event.

These sound like great ideas!

I'm happy that we got the new update. Not happy that we didn't get the peanuts.

Yeah the new icons look a bit too cartoony.

I want to grow peanuts!

Sounds like a good idea.

I second badshot_666's reply.

The halloween event is over, i came 13th.

I agree, we need more space in the ocean and that island unlocked.

Is anyone having trouble opening the game after updating it?

I did what u said and my game works again! :)

Wouldn't i lose all my progress?

I click on the application, but it closes before the game even opens.

Anyone having trouble opening Township?

What happened to the mine? it's not animated as much anymore.