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  1. Hey Charlie! Just wanted to add a an anecdote...

    Hey Charlie! Just wanted to add a an anecdote about your last point in case it helps anyone.

    Midweek during last IS, a co-leader mistakenly restricted me. At that point, I could no longer access...
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    Do you both have to go through the new menu...

    Do you both have to go through the new menu system too? After I submit my first message, I get prompt saying "Let me see if these articles help" with a few help articles to click and the option to...
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    Thank you both for your responses. I'm iOS. Using...

    Thank you both for your responses. I'm iOS. Using a newish iPad Pro that more than exceeds the minimum requirements to play. So it seems it could be platform specific. Which is aggravating :(
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    At the top of a new conversation (below the line...

    At the top of a new conversation (below the line break) is where I have always found the conversation ID too, along with the date like your picture shows. And it used to appear as soon as you...
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    Since you finished the event, it will always just...

    Since you finished the event, it will always just say 4/4. That was to track your progress, not indicate where on the map you are.

    When you enter the event, you can see the entire course you took....
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    I have done the same as you since the event...

    I have done the same as you since the event started (not collected my energy points if I had to be away from the game so I wouldn't fail my task and lose my streak). For the first 2 days, every task...
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    Thank you for the assistance dread :) I will...

    Thank you for the assistance dread :) I will message you once I hear back from them with the IDs.

    ETA: My friend says she doesn't see an ID number anywhere (I told her where I always used to find...
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    I sent a screenshot of this message to 2 friends....

    I sent a screenshot of this message to 2 friends. They both dumped their tasks and asked support to compensate them 10 tcash. Both got responses back from support telling them pearls glitch has been...
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    For me, once I "enter" the event, I can scroll to...

    For me, once I "enter" the event, I can scroll to any part of the forrest and click on the ground or tap a tree and "chop" it and my guy magically jumps from wherever he was last standing, right to...
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    Well, now I have no idea what's going on because...

    Well, now I have no idea what's going on because after doing 13 purple tasks in a row at 40 points, I've now been dropped down to 28 points for my current one.

    51819

    ETA: After completing the...
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    Glad you figured it out! :D

    Glad you figured it out! :D
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    When you click on the quest (!) in upper left...

    When you click on the quest (!) in upper left corner, what does it say exactly? Anything more specific than just find the UFO van?

    Try clearing a few of the bushes, stumps right in front of the...
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    From where your guy is standing in the screenshot...

    From where your guy is standing in the screenshot you sent, you have to go to the left and down. You can't go any further to the right. To get to the UFO van, you have to first take the boat across...
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    Dump the task and contact support for...

    Dump the task and contact support for reimbursement of 10 tcash. See this post.
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    You definitely can go back and collect chests in...

    You definitely can go back and collect chests in all chapters after finishing. I didn't collect a single chest until after I had finished all 4 parts of the event, and I am currently cutting down...
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    UPDATE: My purple tasks are now back to being...

    UPDATE: My purple tasks are now back to being worth 40 points (still getting "harder" tasks, like 67 milk instead of 15 milk but at least the full points seem to be back). Curiously it does still say...
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    Decided to just do it now.... FREE CHESTS:...

    Decided to just do it now....

    FREE CHESTS: LINK TO VIEW SCREENSHOTS.
    *Note: I took screenshots each time I opened a chest, but didn't start taking pics of the actual unopened chests until halfway...
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    Yes. I closed my game and my multiplier for the...

    Yes. I closed my game and my multiplier for the purple task said 1-2-3-4 and every task was valued at 40 points (or more, some were 15x4=60). I reopened my game and it changed to 1-1.5-2-2.5 and max...
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    There are 12 free and 12 pay-to-open as far as I...

    There are 12 free and 12 pay-to-open as far as I am aware. I can post pics of all their locations but not sure if it would spoil things for anyone? I'll see if I can upload them to a photo hosting...
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    Well, I take back all the nice things I said...

    Well, I take back all the nice things I said about this event now that they have done something to reduce the energy amounts awarded with each task and greatly increase the difficulty of the tasks....
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    I certainly haven't cleared every tree, but so...

    I certainly haven't cleared every tree, but so far, I have found 12 free chests and 12 pay-to-open chests. I think that is all of them, but I will update if I happen to find another very well hidden...
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    Really enjoyed this event overall. Finished in...

    Really enjoyed this event overall. Finished in about 4 hours without spending any T-cash. Now I will work on collecting all the free chests (have opened 7 so far).

    I appreciate that they have...
  23. Just to lay the math out a little more..... We...

    Just to lay the math out a little more.....

    We get 30 points each day (3 tasks, 10 points each) and the event runs 28 days, so that's 840 points.
    We get an additional 300 points each week from...
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    Guernicus, sorry to hear about your troubles. ...

    Guernicus, sorry to hear about your troubles. I've had the exact same thing happen trying to report a problem through the Playrix Helpshift website. Described it here. After three tickets and more...
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    Unfortunately, this is not correct. It is not the...

    Unfortunately, this is not correct. It is not the exact same place. From the experience I've had over the past couple weeks, Report An Issue is absolutely useless and you will never get a human...
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