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The same has been happening to me but i uninstalled and reinstalled it but it still was the same, you wont lose your progress if you are connected to the internet, i sent a message to help and...

I have the same problem, I have contacted them twice but they don't bother replying.

I have got exactly the same problem, I have contacted the support team twice, received an email stating I would receive a reply within 48 hrs but I've received nothing, I tried uninstalling and...