Search:

Type: Posts; User: Bountyful

Search: Search took 0.00 seconds.

  1. Replies
    123
    Views
    13,480

    I have avoided updating. So is there anything new...

    I have avoided updating. So is there anything new about the issue? Is it safe to update now?
  2. Replies
    123
    Views
    13,480

    What Android version are you using? Android has...

    What Android version are you using? Android has changed how it handles certificates quite a few times over time.
  3. Replies
    123
    Views
    13,480

    For those who were able to get into the game...

    For those who were able to get into the game again after manually installing the root certificate it is probably a good idea to not​ install the latest update andand just wait a coupcouple of days.
  4. Replies
    123
    Views
    13,480

    @Catsalive: You couldn't download it or you...

    @Catsalive:
    You couldn't download it or you couldn't import it?

    I have attached the certificate to this message. Download it and rename the file extension to .crt.

    Than simply tap it and you...
  5. Replies
    123
    Views
    13,480

    Townshipfaye: Thanks! I'm a system administrator...

    Townshipfaye:
    Thanks! I'm a system administrator but do not work for Playrix. To be honest, I would have expected Playrix to give us this workaround until they might find a different solution.
  6. Replies
    123
    Views
    13,480

    A few answers to questions raised: On some...

    A few answers to questions raised:

    On some devices you might need to secure the root certificate with a password. You can choose your own.

    The root certificate is perfectly safe if downloaded...
  7. Replies
    123
    Views
    13,480

    The method I described will probably not work for...

    The method I described will probably not work for devices with Android versions <5 and >6. At least this is what I have heard. Version <5 would require a rooted device. And the way how Android deals...
  8. Replies
    123
    Views
    13,480

    The problem with older Android devices is that...

    The problem with older Android devices is that neither Google not the device manufacturer update the list of trusted root certificates anymore. But a secure connection can only be established if the...
  9. Replies
    123
    Views
    13,480

    Ok, than all your settings should be restored...

    Ok, than all your settings should be restored once Playrix has solved the issue.
  10. Replies
    123
    Views
    13,480

    Did you connect your game to Google Play or...

    Did you connect your game to Google Play or Facebook? If so, reconnect to the service and you should be fine. Game settings should load automatically.
  11. Replies
    123
    Views
    13,480

    That explanation makes a lot of sense. I'm only...

    That explanation makes a lot of sense. I'm only experiencing these issues on an old Android 5 device. My Android 10 let me play the game without problems. And I also see other secure websites showing...
  12. Replies
    123
    Views
    13,480

    Thanks for sharing! Still don't get it why they...

    Thanks for sharing! Still don't get it why they cannot post a message on their website.
  13. Replies
    123
    Views
    13,480

    In my case I don't get the "cannot connect to...

    In my case I don't get the "cannot connect to server" message anymore. Instead the game is just stuck at "loading..."

    Few minutes later: Ok, never mind, still get the "cannot connect to server"...
  14. Replies
    123
    Views
    13,480

    Restoring the game should not be necessary if you...

    Restoring the game should not be necessary if you see the "cannot conect to server" message. Once the game can connect again it should automatically load the game setting from Google Play or Facebook.
  15. Replies
    123
    Views
    13,480

    Apparently Playrix is aware of the problem and...

    Apparently Playrix is aware of the problem and acknowledged it. So we have to wait until they will have fixed it.

    Es scheint, als sei Playrix das Problem bekannt. Jedenfalls haben sie es...
  16. Replies
    123
    Views
    13,480

    I do not criticize Playrix for having these...

    I do not criticize Playrix for having these issues. Technical problems can always happen.
    But I do criticize them for the complete lack of communication. A banner or a sticky message in this forum...
  17. Replies
    123
    Views
    13,480

    Starting all over does not solve the problem. If...

    Starting all over does not solve the problem. If the game cannot connect to the servers you cannot really play it. Playrix needs to solve the connection issues.
  18. Replies
    123
    Views
    13,480

    Same here. Interestingly an Android 10 device...

    Same here.

    Interestingly an Android 10 device can connect. An Android 5 cannot. Both are using the same Goggle Play ID.

    Hope Playrix is going to fix this issue fast. Apparently some users have...
Results 1 to 18 of 19