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Type: Posts; User: dreadnought

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    What level are you on? Events and competitions...

    What level are you on?
    Events and competitions usually unlock when you reach a certain level, so it's possible you just need to play a little longer to unlock them.
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    By the game lasting 3h you mean you complete the...

    By the game lasting 3h you mean you complete the newly added levels then you get back to the chests?

    As for the events, some of them are not available during chest levels, only regular levels, and...
  3. Hi, I'm not at the endgame at the moment, so...

    Hi,

    I'm not at the endgame at the moment, so i can't tell for sure where you should look. Can you post a screenshot of the windows with the rankings?
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    If the leader of your team is no longer active,...

    If the leader of your team is no longer active, i'm afraid there's nothing you can do about it, as you cannot remove leaders. One option would be to leave that team, create your own and tell the rest...
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    You must reach level 19 in order to access the...

    You must reach level 19 in order to access the Co-op Building (located at the dock) and restore it. Afterwards, when you enter it, you'll find a list of co-ops you can join, or you can search for a...
  6. Hi, Did you receive a confirmation message...

    Hi,

    Did you receive a confirmation message that the support team received your report when you tried to contact them? If yes, you will have to reply to that, so your ticket won't get closed....
  7. Hi, If you deleted the director's order, it...

    Hi,

    If you deleted the director's order, it will come back by itself, usually within 24-48h.
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    You can start over if you choose to delete your...

    You can start over if you choose to delete your personal data:

    Under the General Data Protection Regulation, you have the right to have all of your personal data used in our application and our...
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    Hi, Send this info (with screenshots if...

    Hi,

    Send this info (with screenshots if possible) directly to the support team from within your game. They will look into it once they receive your report.
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    Hi, If you're playing in full screen mode,...

    Hi,

    If you're playing in full screen mode, you have to hover with your mouse pointer on the upper edge of the screen, and after a second the menu bar will appear, and you can click on the X in...
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    Hi, and welcome! :) You can start by reading...

    Hi, and welcome! :)

    You can start by reading this thread: Best Tips for New Players, it covers a lot of topics that are of interest for new players, including how to get coins more efficiently and...
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    I've had planes asking for items that i couldn't...

    I've had planes asking for items that i couldn't produce just yet, and many other players reported this as well. So you really must be just lucky like that :)
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    Planes do ask for such items (as you can send...

    Planes do ask for such items (as you can send them empty, pr partially filled), only trains don't ask for products from an unfinished factory, since you can't send them away until fully filled.
  14. Thread: Lost game

    by dreadnought
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    366

    Hi! What device were you playing before, and...

    Hi!

    What device were you playing before, and what device are you using now (as not all platforms are compatible to transfer your progress from one to another)? Also, did you have your game...
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    I agree as well that this would be a good...

    I agree as well that this would be a good addition! I also wished for an undo button every time i mistakenly swapped two tiles the wrong way..
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    View Post

    The suggestion to be able to Save up the unlimited lives for later will not be implemented :(. An updated list of similar rejected ideas/suggestions was posted, and you can find it HERE.
  17. Thread: User Id

    by dreadnought
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    Hi, What number are you looking for exactly?...

    Hi,

    What number are you looking for exactly? If you're referring to your in-game username, that's something you choose and you can change at any time in your settings. May i ask where/what do you...
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    Hi, This usually happens in levels where you...

    Hi,

    This usually happens in levels where you have both types of foams - white and purple ones. They are separate, so if you destroy a square of white foam with a move, the purple one will...
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    I liked your town. Do you not care?!!? :(

    I liked your town. Do you not care?!!? :(
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    Hi, In that case, you should contact support,...

    Hi,

    In that case, you should contact support, as advised, and everything should be cleared up soon!
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    Send a report directly from your game, giving...

    Send a report directly from your game, giving them details about the issue, as well as letting them know that you already tried re-installed the game. The support team will help you out with...
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    Yes, everyone receives the same number of chests...

    Yes, everyone receives the same number of chests the co-op reached, no matter how many points/tasks they earned individually (as long as they completed at least one task).
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    It wasn't always like that, this was changed few...

    It wasn't always like that, this was changed few updates ago. It used to be anyone would get the rewards if opted-in, regardless of how many tasks they completed. Then they introduced this 'at least...
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    It's all back to normal now, only the regular...

    It's all back to normal now, only the regular seasonal tasks are showing, without the 'pool task'. :)
  25. If this is ongoing for so long now, i would...

    If this is ongoing for so long now, i would definitely suggest contacting support, preferably from both devices, so they can check them both. After you do, you can give me, Bess or Nevada the ticket...
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