Trains will not depart after loading

Quote:

---

Originally Posted by VicvilleTOWN

Dread or DD,

Thanks for your help in moving this along. Is there any other suggestion I can try? I understand that priorities have shifted with our current situation, but I'm thinking my best bet would be to restart the game.

---

I forwarded your ticket when you gave me the ID, and got confirmation that someone from CS is looking into it. I haven't received any updates on the matter since then. I'll try to find out more again.

DD,

I haven't heard anything from Playrix. The in-game conversation is still "thinking".

Yes, the situation is unchanged. Tapping the crates only rocks the lid back and forth. Even after an app force stop, power cycle of the tablet, and re-launching the app.

My meaning of re-starting the game was to following the FAQ instructions to re-start the game from level 1.

Yes, I have a COOP. But only me and my son are members. I'm able to send anything he needs and vice-versa. Looks normal.

Dreadnought,
Should I be expecting an email or in-game message?

Quote:

---

Originally Posted by VicvilleTOWN

...My meaning of re-starting the game was to following the FAQ instructions to re-start the game from level 1.

---

Then I meant that, too. I do hope it is worth waiting a bit longer, and that the mystery gets resolved.
Thank you for still responding nicely and patiently here. :)

Quote:

---

Originally Posted by VicvilleTOWN

Yes, I have a COOP. But only me and my son are members. I'm able to send anything he needs and vice-versa. Looks normal.

---

normal? that's amazing, I'd say - what does HE see in your trains / crates??

DD,

I'm glad everyone here has been friendly and suggestive too. I'd be the only loser if I wasn't patient or friendly ;)

I will double check his view, I don't think I can see my trains from his game if I don't request help for filling my trains.

Yes, I can wait a bit longer on next steps.

Quote:

---

Originally Posted by VicvilleTOWN

...I'd be the only loser if I wasn't patient or friendly ;)

---

Well said and very true :) Still, some ppl forget it when angry (with someone else <g>).

Quote:

---

Originally Posted by VicvilleTOWN

I will double check his view, I don't think I can see my trains from his game if I don't request help for filling my trains.

---

That is (very probably) correct. I'd still (and simply) be curious, whether he sees the trains as we do in other towns (just can't describe it properly), f.e. whether the "correct" (= filled) waggons have the closed lid, and the empty ones not, as we could see them in your pic in post #1.

Quote:

---

Originally Posted by VicvilleTOWN

DD,

I'm glad everyone here has been friendly and suggestive too. I'd be the only loser if I wasn't patient or friendly ;)

I will double check his view, I don't think I can see my trains from his game if I don't request help for filling my trains.

Yes, I can wait a bit longer on next steps.

---

He can lookup your co-op using your # code, see your town in the membership list and click "Visit". Then he can see your trains. While he may not be able to see what they're requesting unless you've asked for help on any of the crates, he can at least see the open / closed status of the rail cars. I don't know if that will add any more information to what you already have but who knows.

What Charlie (cdosr) just described, is what I meant above (and also, why I asked earlier to send me the Coop tag).
BTW, Vic, you have posted your msg twice, don't overlook my reply to your first, pls :)


Thanks, big-C! always can rely on you to explain things well :)

I have been following this unique problem with interest and sympathy.

I am wondering, if your in game support conversation is also stuck forever loading, is it possible they have replied and you just can't see it?